Feedback

Please take our quick survey to assess your satisfaction with your stay at Lenna of Hobart/Salamanca Suites/Salamanca Terraces. We look forward to reviewing your responses.

Thank you for your time and feedback!

  1. Please indicate which hotel you stayed in?

    Lenna of Hobart
    Salamanca Suites
    Salamanca Terraces
    N/A
  1. How did you decide to stay at Lenna of Hobart/Salamanca Suites/Salamanca Terraces?

    Hotel direct website
    Other internet booking site
    Travel Agent
    Company booking
    Return guest
    Recommendation
    Advertisement
    Other
    N/A
  1. Please rate the following on a scale of 1-5: 5 being strongly agree; 1 being strongly disagree.

    Strongly Disagree Strongly Agree
    1 2 3 4 5
    1 2 3 4 5 N/A Your reception was cordial and pleasant
    1 2 3 4 5 N/A You were checked in quickly
    1 2 3 4 5 N/A You were made aware of our hotel facilities and services on check in


  1. Please rate the following on a scale of 1-5: 5 being strongly agree; 1 being strongly disagree.

    Strongly Disagree Strongly Agree
    1 2 3 4 5
    1 2 3 4 5 N/A Your room met your expectations
    1 2 3 4 5 N/A Your room was clean and comfortable
    1 2 3 4 5 N/A Your found everything in your room that you required


  1. On a scale of 1-5 (5 being excellent, 1 being unsatisfactory), please rate the following:

    Unsatisfactory Excellent
    1 2 3 4 5
    1 2 3 4 5 N/A Food
    1 2 3 4 5 N/A Beverage
    1 2 3 4 5 N/A Atmosphere
    1 2 3 4 5 N/A Service


  1. Please rate the following on a scale of 1-5: 5 being strongly agree; 1 being strongly disagree.

    Strongly Disagree Strongly Agree
    1 2 3 4 5
    1 2 3 4 5 N/A Your breakfast was served in a timely manner
    1 2 3 4 5 N/A The quality of your breakfast met your expectations
    1 2 3 4 5 N/A You received everything that you required with your breakfast

  1. On a scale of 1-5 (5 being excellent, 1 being unsatisfactory), please rate the following:

    Unsatisfactory Excellent
    1 2 3 4 5
    1 2 3 4 5 N/A How would you compare Lenna with other hotels you have stayed at?
  1. Would you stay with us on future occasions?

    YesNo

  1. Please rate the following on a scale of 1-5: 5 being strongly agree; 1 being strongly disagree.

    Strongly Disagree Strongly Agree
    1 2 3 4 5
    1 2 3 4 5 N/A You found our staff welcoming and friendly
    1 2 3 4 5 N/A Our staff are knowledgeable and able to assist with your enquiries
  1. Did you notice any member of staff who was particularly attentive?
    YesNo

    If yes, can you comment?

  1. Are there any areas of the hotel you feel we can improve upon?
    YesNo

    If yes, can you comment?

  1. Do you wish to be contacted to discuss your comments further?
    YesNo
  1. May we use your feedback on our website and in other promotional materials?
    YesNo

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